At Dow Jones News/Retrieval (now Factiva), she managed product development from the content acquisition and design phases through product launch and enhancement. At The New York Times, she pioneered the development of services for executive decision makers, including Advertising & Marketing Intelligence (AMI), a vertical market service co-branded with J. Walter Thomson, and Key Issues Tracking co-developed with The White House. At Dow Jones andApple, she championed and developed personalized news services that conveniently – and profitably -- deliver information people need to know on a regular basis. She was Editorial Director of Reader's Access Corporation, founded by Jim Rutt, former CEO of Network Solutions.
As Autonomy's Director of New Media, Jo Ann's efforts generated new business fromInternet.com, LookSmart, Portera, Reuters, leading newspaper sites, and other web portals such as XOOM (NBCI) and Talk City, 80% of Autonomy's US business in its first year in the United States. As Verity's Manager of Information Provider Relations, Jo Ann brought Verity many new content sales prospects and helped partners develop such popular services as Factiva's Clip Serviceand The San Jose Mercury News'sNewshound® and Jobhound®. As PLS's Director of Information Industry Partnerships, Ms. Mandinach strengthened PLS's industry standing and acquired many high-quality content partners for @1, a Web-based SuperDirectory portal, including: America Online, Apple, Associated Press, Baseline, Bertelsmann, Christian Science Monitor, Congressional Quarterly, Dow Jones, Data Times, Editor & Publisher, Electionline, Electronic Newsstand, Financial Times, Footage.Net, Gale, Grolier's, Hewlett-Packard, International Thomson, the Internet Company, Knight-Ridder, Macmillan, McKinley, MecklerMedia, National Public Radio, NewsNet, Open Market Inc., PBS, Prodigy, Simba, Time-Warner, USA TODAY, US House of Representatives, Washington Post, The Well and Ziff. Jo Ann was Director of Affiliate Relations for New Century Networks and its NewsWorks portal with responsibility for business development, contract negotiation and account management for a Web network of 150 newspapers. Using her experience as a former indexer, Jo Ann spearheaded and managed a network-wide project to leverage affiliate content for syndication and delivery. At Information Access Company, she developed Cognito., a service integrating hundreds of carefully selected reference books, news sources and magazines. In the consumer online area, she developed communications, conferencing and shopping services onDow Jones, Dialog, The Well, Genie, Apple's eWorld service andAmerica Online. She was co-publisher of America West-- one of the first regional online conferences -- created for visitors and residents alike.